Trust & Security

Your money and data, protected

IndiaSoloExchange handles RFQs, purchase orders, and payments — so trust isn't a feature, it's the foundation. Here's how we protect every side of every deal.

Payment released only on verified delivery

Funds move through a protected flow — held safely until delivery is verified, then released to the vendor.

Buyer pays
Funds held
Delivery verified
Vendor paid

Payment protection

Funds are held safely and released only when delivery passes verification. Neither side is exposed — buyers don't pay for undelivered work, and vendors are assured of payment on verified completion.

Verified delivery (SITC)

Every delivery is tracked through Supply → Install → Test → Commission stages. Completion is confirmed and recorded before payment is released, giving both parties a clear, auditable trail.

GST & KYC verified vendors

Vendors, OEMs, and financial institutions complete GST and KYC verification before they can quote. You transact with businesses that are checked — not anonymous listings.

DPDP-aligned data consent

We collect only the data we need, with clear, unbundled consent at every step, in line with India's Digital Personal Data Protection Act. You can withdraw consent at any time.

Security practices

How we keep the platform safe

Encryption

Data is encrypted in transit and at rest.

Access controls

Role-based access — Partners, Vendors, and Admins see only what they should.

Verifiable certificates

Completion certificates carry QR verification and tamper-evident sealing.

Audit trail

Every RFQ, award, PO, and delivery step is logged and reviewable.

India data residency

Built and operated for the Indian market and its regulatory context.

Least-data collection

We ask for the minimum needed to run your projects — nothing more.

We're continually strengthening our security posture. For specific compliance or security questions, contact our team.

Independent oversight

Governed by an Independent Advisory Committee

Trust isn't a slogan here — it's a governance structure. An independent committee of business leaders, chartered accountants, senior lawyers, retired police & defence officers, and company secretaries oversees the ecosystem, backed by a 10-member Governance Secretariat that runs day-to-day accountability.

Transparent governance

Independent, impartial committee acting in the ecosystem's best interests, with strict confidentiality and no conflict of interest.

Dispute & grievance

A 7-day mediation clock, a dedicated dispute resolution coordinator, and a stakeholder grievance officer as your first point of contact.

Verification & compliance

GST/KYC checks on every vendor and OEM, DPDP governance, payment reconciliation against verified deliveries, and internal audit.

India Solo Exchange Independent Governance & Advisory Committee — composition, governance secretariat, work-order protection and core values

Built on trust. Ready when you are.